FAQ

Q: Why would I use Bertelin Digi Cooker?

A: Cook with a Bertelin Digi Cooker:

  • Food retains most of the nutrients and is tastier.

  • Saves energy.

  • Saves time in preparing meals.

  • Less cleaning is required.

  • multi-functional meaning you can pressure cook, sauté/brown, slow cook, cook rice, steam, make yogurt, make cakes, stew, warm food, boil and sous vide cook (using the “boil” function).

    Q: Is food cooked in a pressure cooker healthy?

A: The fact is that the science shows pressure cooking is healthy. It can preserve more heat-sensitive nutrients than any other cooking method because of its shorter cook times. The fact is that the difference it creates in the boiling point of water is well within the range of a normal difference on this planet.

Q: Is Bertelin Digi Cooker first-time user friendly?

A: Its biggest advantage is that you don’t have to watch it as carefully as a stovetop pressure cooker — you can set it and go about your business in the kitchen since it’s not on a hot stove. Everything is automated with this type of cooker, so you simply select the function you need and it does the work. It also has its own timer that can be adjusted if necessary to let you know when your food is done. All of these things combine to make such a cooker that’s easier to use, especially if you’re a first-time pressure-cooker user.

Q: Can I specify when I want the food to begin to cook with Bertelin Gigi Cooker?

A: Yes. With its 24-hour delay timer for the most cooking function except “Yogurt”, you can set it at any time within a 24hr time frame. So simply set it in the morning and your dinner will be ready when you want it!

Q: Does Bertelin Digi Cooker have a “Keep Warm” function after cooking?

A: Yes, it has a automatic 24 hour “Keep Warm” function that you can cancel at any time.

 Q: Is it safe to use Bertelin Digi Cooker when children are around?

A: Yes. With the Child Safety Lock function, you can disable the control panel if children are around.

Q: How safe is Bertelin Digi Cooker?

A: Digi Cooker equipped with the following safety devices:

  • Float Valve Protection Device: It will make sure the appliance cannot be overdraught when the lid and the body cannot match well.

  • Safety Device for Opening and Closing: The appliance cannot be opened when there is high pressure inside the cooker.

  • Overheat Safety Device: when the inner temperature comes up to the maximum temperature, the appliance will cut off the power.

  • Anti Empty Pot Cooking Protection Device: If used with nothing in the pot, the power will cut off automatically and the appliance will restore automatically when the temperature goes down.

  • Anti-blockage Safety Device: Prevents food from clogging and makes sure air can circulate smoothly.

  • Pressure Relieving Safety Device: If all the above safety devices don’t work, and pressure in the inner pot reaches the maximum, the inner pot will move down automatically to be away from the sealing ring, and air will be expelled from the edge of the lid to prevent malfunction.

  • Pressure Control Safety Device: If pressure gets too high, power will cut off automatically and restore when the cooker is back at safe levels.

  • Temperature Limited Safety Device: if temperature levels get too high power will cut off automatically and restore when the temperature has lowered.

  • Safety Lid Lock

  • Power Fuse cut off

Q: Can I set the temperature on the BOIL function for sous vide cooking, or is it just one temperature?

A: Yes. The temperature setting on the BOIL function can preset and adjusted between 30°C and 120°C. You can change 1°C each time by pressing the “+” or “-” buttons.

Q: Can Bertelin Digi Cooker cook dried pasta?

A: Yes. Please choose the PASTA function and make sure all the pasta is covered in water.

Q: Can Bertelin Digi Cooker cook vegetables?

A: Yes, it can. The function to use for vegetables would depend on what kind of veg is being cooked and how you would like to cook it. In this cooker the Steam, Sauté, Stew, Slow Cook, and Boil functions would all be suitable to cook vegetables in different ways.

Q: Is Bertelin Digi Cooker dishwasher safe?

A: The removable inner pot is dishwasher safe. But most users told us this non-stick coated inner pot is easily hand washed. Cleaning the base unit and the lid is also easy. You just need to wipe them with a soft damp cloth, making sure all food residues is removed, particularly the heating plate.

Q: Use natural pressure release method or quick pressure release method after cooking a whole chicken with a Bertelin Digi Cooker?

A: It depends. If you want the meat more tender, please use Natural Pressure Release, which simply means not touching the pressure release valve to allow the cooker naturally cool down until the float valve comes down. This process takes 10-40 minutes depending on the amount of food in the cooker. If you prefer quickly release the pressure release, move the pressure release valve with a wooden utensil to the Open position. Let the steam run out until the float valve comes down. For food with high liquid volume or starch content, we suggest using the natural pressure release method as the thickened liquid may splash. Please take precaution while handling the pressure release valve as steam is extremely hot.

Q: Does Bertelin Digi Cooker have different temperature settings for Saute?

A: Yes. You can change between High Temperature and Low Temperature when you choose “Saute” function. Hight Temperature is good for browning meat whereas a low heat is great for sauteing sliced or diced vegetables. A combination of these two temperature settings copes with most food.

Q: Do you know where I can buy spare inner pot, silicon sealing ring and accessoires?

A: Spare parts and accessories can be purchased from us. Please contact us through the “Contact Us” page of this website.

Q: Can Digi Cooker makes bone broth?

A: Yes. Follow the instruction manual, choose the “ Soup” function and set the pressure holding time to 2-3 hours for high pressure. Make sure the sealing ring is in place on the inner lid. Lock the lid onto your Digi Cooker and set the pressure release valve to the “Closed” position. Once the pressure holding time is up, allow the pressure to release naturally.